LEVEL UP YOUR BOOKKEEPING
Worry-free, full-cycle accounting services for you and your small business
Expert assistance: powered by a licensed CPA and Intuit Advanced ProAdvisor, contracted to support you, at a fraction of the cost of a dedicated staff or salaried bookkeeper
Time and cost savings: external accounting saves you countless hours and thousands in wages and compliance costs that you can reinvest into your business
Structured workflows: you will be ready for tax time with clean, maintained financials and proper support
Detailed reporting: dependable financials and cash flow analysis will identify pain points or growth opportunities you can review for decision-making
EXPERT ASSISTANCE
Working with a CPA to manage your books and accounting will provide peace of mind and comprehensive support.CPAs are required to undergo rigorous credential requirements, including 150 hours of education and required accounting & business courses, passage of all four uniform sections of the CPA exam, 1,500 hours of supervised accounting experience by a CPA, and 120 hours of continuing education each renewal cycle.Studies show small and medium sized businesses who use accounting services can see significant positive impacts in:
Revenue
Profit margins
Cost management
Regulatory compliance and eliminated penalties for non-compliance
Business planning & strategy
Financial literacy
Stress reduction
Time savings on finance management: an average time savings of up to 468 hours per year
Complete accounting and support services
Book clean-ups & retroactive support
Even if your bookkeeping is in a state of chaos, or you need to catch up on reporting from months or years past, that is not a problem; we will review your accounting records, correct errors, and reconcile aged balances to get you caught up.
QuickBooks Online transition services
Whether you're new to QuickBooks Online or need help migrating from another system, we can help. You will have an accounting system tailored to support your business needs.
Full-cycle accounting, bookkeeping & reporting
Services include recording and reviewing transactions for proper accounting treatment, reconciling accounts, financial reports, 1099 reporting, quarterly estimated tax payments, payroll support, customized management reporting, and more.
Bookkeeper training & assistance
Are you an external bookkeeper needing support with a unique accounting situation, reconciling an account, properly navigating a complex system transition issue, or recording a material transaction properly? You can schedule a support session to get detailed assistance from a CPA.
Tax services
We offer tax services to individuals and businesses. This includes preparation and filing of your return, or virtual support to discuss specific tax issues or questions. If you are interested in our bookkeeping and accounting services but have a current preferred tax preparer, that is not a problem at all! We can take care of your bookkeeping during the year, and coordinate with your tax preparer to ensure smooth delivery of your accounting data for your year-end return; we will also take care of any inquiries your tax preparer might have on your behalf, so you don't have to field complicated accounting questions.
Solutions for small businesses
Clean-up, catch-up, and transition
Request quote (flat fee)
Designed for businesses that need their books caught up and are ready to transition to QuickBooks Online, even if you are years behind in your bookkeeping. We will correct and update your records, and you'll receive helpful historical insights with clean data. Quote will be tailored to the size of the clean-up project.
Comprehensive account clean-up or catch-up
Historical transaction review and corrections
QuickBooks Online setup & migration
Customized chart of accounts
Detailed financial reports for any specified periods covered by service
Post-project summary
Monthly accounting services
$499-$1499/mo*
Solopreneurs and small businesses need essential accounting services to maintain accurate records, track business performance and tax obligations, and manage cash flow. *Typical client fees will fall within the estimated range (some may end up above or below range depending on size and scope).
Transaction recording and review in QuickBooks Online
Tracking of outstanding receivables and payables, including vendor payments, aging reporting and analysis
Monthly account reconciliation
Essential financial reports (Profit & Loss, Balance Sheet, Cash Flows)
Research of proper accounting treatment for asset, liability, revenue, expense, or equity transactions
Budgeting, including detailed and recurring budget-to-actual analysis
Quarterly estimated tax payment support
1099 reporting and vendor management
Payroll support
Tracking and recurring report delivery for complex modules including inventory, project costs, class tracking, etc.
No need to change your existing tax preparer: we can coordinate with them to handle any accounting support requests or implement tax strategies during the year, so you are covered from start to finish
Personalized support and trustworthy results from a licensed CPA
Solutions for external bookkeepers
Support session (half hour - bookkeepers)
$99/session
Book session for 1:1 support with a CPA
Detailed intake form to maximize efficiency of session
Post-session recap with topics covered during the call
Multi-session booking (half hour - bookkeepers)
$99 $79/session
Discounted when booking 2+ sessions at once
Helpful for large issues, we will pick up right where we left off in the prior session
Recurring sessions available
Flexible scheduling
Tax solutions
Individual and business tax preparation or support (Form 1040 and Schedule C)
Individual & family returns (Form 1040): comprehensive filing for all individuals and families.
Investment & passive income: stock portfolios, crypto assets, and rental property income (Schedule E).
Itemized deductions: reviewing your tax situation for maximum possible tax savings and itemized deductions on Schedule A (medical expenses, state and local taxes, charitable contributions, and mortgage interest).
Solopreneur & small business returns (Schedule C): specialized tax filing for Sole Proprietors and Single-Member LLCs.
Tax-ready bookkeeping integration: when we prepare your bookkeeping, the "book-to-tax" workflow is seamless and ensures every business deduction is documented with proper support.
Year-round planning: estimated tax payment (1040-ES) calculations to prevent underpayment penalties and managing other business filing obligations during the year.
Get your time back
Managing your finances is one of the most rewarding ways to find balance in your life, especially as a business owner or entrepreneur. A high level of service and care can empower you to feel confident and enjoy the freedom that comes with a well-managed business. The reduction of stress over accumulating tax burdens and non-compliance penalties is equally transformative. It matters who you turn to for support.What will set apart your experience here is: (1) a commitment to provide friendly, engaging, and uplifting client service from start to finish, (2) guaranteed CPA-level quality and accuracy, (3) at competitive rates that will pay dividends for you and your business.You will feel a sense of relief at tax time and have confidence in your financial picture throughout the year. Time is the most precious resource we have. Let's get your time back so you can reinvest it in yourself and your business.
About
Working with an accountant does not have to be a daunting experience! My name is Tony and I am the managing member and founder of Lilac Financial PLLC. I started this practice because I want to bring soft skills to a field that is not typically known for them. I have seen the difference an enthusiastic, positive attitude can make in reducing stress and improving performance. You should feel safe and comfortable asking questions and getting help when you work with a professional to manage your finances.I am a licensed accountant with several years of career experience in corporate and public accounting and client facing roles. I have completed tax returns for individuals, performed financial statement audits, benefit plan audits, and internal control testing for small to medium sized businesses, and prepared transaction accounting, reporting, and analysis for publicly traded corporations. I specialize in financial accounting and reporting. My goal is to provide enterprise-grade, full-cycle accounting solutions for “the little guy”, the small business owners who need help getting their books on track. By working with your budget, I can provide a tailored suite of services to fit your needs.
"Tony turned out to be one of my very best hiring decisions. Not only was he exceptionally bright, but he also had a heart of gold that our entire team gravitated to... I saw him think through processes and problems with surprising clarity. I valued not only his insight, but his quick mastery of complex skills."
Mindy W.
Director of Advancement and Foundation Engagement, ONU
Get in touch
Have questions about full-cycle accounting services and how QuickBooks Online can benefit your small business, or another inquiry? Fill out the contact form and you will receive a response within 1-2 business days.
If you would like to book a consultation without having to submit an email request, you can do so through the online scheduling tool.
What would you like to learn more about?
I am a small business owner.
I would like to learn more about full-cycle accounting services for my business.
I am a bookkeeper supporting clients.
I need assistance from a CPA for a complex accounting issue or other support request.
I need tax assistance.
I need a CPA to prepare or assist with my tax return.
Need assistance with your taxes?
You've come to the right place!
We provide tax services for individuals, families, and small businesses.Below you can view more information about our individual and business return services, learn more about our Professional Accuracy Guarantee, and take next steps to connect with us for your tax needs.
OUR COMMITMENT TO PRECISION
We take pride in the precision of our work, and utilize a multi-point review process to prevent errors. That is why we include our Accuracy Guarantee with every return we file.Our Professional Accuracy Guarantee: in the rare event a clerical or preparation error on our part results in an IRS or state penalty, we will:
Reimburse you for the penalty amount
Amend your return at no additional filing cost
Provide professional representation to resolve the notice with the IRS or state taxation authority
Expert service for individuals
We have a comprehensive intake form to capture your various tax events that took place during the year.
✧ Personal returns
Our easy digital intake form only takes about 15 minutes to complete. We offer different solutions depending on the level of service you need for your taxes. We will give you an estimate based on the tax services you will need for your return.
✍︎ Clear workflows
You'll receive plain English guidance and assistance with complex tax topics. Support requests are managed through an easy, seamless client portal that will make the entire return process feel drop-and-go.
⎘ Tax support
If you need additional support, you can reach out to us for responsive assistance. We want you to feel confident in your tax filing and ensure every tax event is captured by your return.
⎆ Tax return overview
For our tax return clients, you will receive a comprehensive breakdown of the biggest drivers of your refund or tax liability, and helpful advice for next year.
Personalized assistance
Personal tax return preparation
Starting at $199/return
Comprehensive intake: our easy virtual intake process will help you gather the right forms and documents needed for your tax return.
Filing status and dependent review: we will help you navigate the latest tax laws together, so you choose the best filing status for your needs, and claim any eligible dependent and corresponding tax credits.
Maximize your deductions: we review your tax circumstances to determine if itemized deductions would benefit you over the standard deduction (Schedule A), including mortgage interest, charitable gifts, and the newly expanded SALT (state and local taxes) thresholds.
Review of eligibility for tax credits: including the Child Tax Credit, Earned Income Tax Credit (EITC), higher-education credits, etc.
1099 & freelancers: preparation for freelancers, "side-hustlers", or gig workers (ride-share, delivery, etc.), ensuring you properly calculate self-employment taxes and claim every allowable expense to offset your tax liability for the year. We also help you navigate complicated tax scenarios and forms like the 1099-K and 1099-NEC to understand how these impact your return and additional schedules that may be needed.
Complex tax topics: we help you accurately report capital gains from stocks and crypto (including the new Form 1099-DA), dividend income, and rental property (Schedule E) activity.
OBBBA law updates: specific screening for the new tax-free overtime and tip deductions, the Senior Tax Break for those 65+, etc.
Adjustments & life events: proper reporting for student loan interest, HSA contributions, and retirement plan distributions.
Secure filing: digital filing with the IRS e-file system and smooth facilitation of your tax documents through our encrypted client portal.
Includes our Professional Accuracy Guarantee.
Business tax services
✧ Tailored to you
You can get your accounting, bookkeeping, and tax return done all in one place, so you are covered from start to finish.
⎆ Tax return overview
For our clients who use us for their year-end tax return filing, you will receive a comprehensive breakdown of the biggest drivers of your refund or tax liability and helpful advice for next year.
⎘ Year-round compliance
The annual tax return is not the only tax or government-related obligation for small businesses. Additional required filings during the year can be difficult to manage on your own and very time consuming. For our accounting clients, we can take care of regular compliance and tax filings during the year. This includes sales tax filings, maintaining W9 requests during the year, 1099 filing at year-end, payroll tax filings, quarterly estimated tax payments, local business filings and state reporting obligations.
✍︎ Easy workflows
You'll receive plain English guidance and assistance with complex tax topics. For our accounting clients, the tax return process is seamless, since we already have your bookkeeping data to carry over for filing. Additional tax-specific requests are managed through the same portal and workflows as our year-round accounting services. We try to make the process as simple and efficient as possible.
Business returns
Sole proprietors and single-member LLCs/disregarded entities
Comprehensive individual & business reporting
Integrated filing of your Form 1040 and Schedule C
Includes business deduction analysis, self-employment tax calculations, and more
Partnerships and multi-member LLCs, S-Corps, and C-Corps
We prepare the bookkeeping during the year
Year-round tax compliance, including estimated quarterly payments and required filings
Referrals to specialized tax CPA's to complete your annual entity income tax return
Note to Business Owners: To ensure the highest level of accuracy and service, we exclusively offer business tax preparation to our monthly accounting and bookkeeping clients, and select referrals from peer bookkeeping firms. This integrated approach allows us to provide you with an accurate estimate for your return. It also ensures clean and accurate tax records and proactive compliance year-round for your business, including sales tax filings, payroll tax filings, W9 maintenance and 1099 filings, and quarterly estimated tax payments.
We are currently welcoming new accounting & bookkeeping clients.
Bookkeeper in need of assistance?
Schedule a support session with a CPA.
Bookkeeping is challenging. Throughout the year, complicated accounting situations can pop up at any time that you may feel unsure how to address or properly record in your client's books. You came to the right place! You can get personalized support from a CPA and feel confident in your recordkeeping.To book a session:
Complete the support session request form
Once you receive a confirmation to schedule, you will receive a link to our online scheduling tool to book an appointment
Explore how we can work together
During the session, we will address the issues you submit on your intake form.
✧ Support that fits your needs
Even if your client uses different systems for accounting, payroll, etc., you can get assistance. As we work together, we may even identify additional advisory / client service opportunities for you to propose to your client.
✍︎ Clear communication
You'll receive plain English guidance and support as we analyze your support request together, so you feel confident in how we approach any issues and identify resolutions.
⎘ Post-session recap
You will receive a detailed document with any topics covered during the session, steps performed, and results or next steps.
❖ Multi-session bookings
Discounted sessions are available if you book 2+ sessions at a time. For large issues, this can be a helpful way to break up the issue resolution into pieces and pick up where we left off.
Solopreneur or small business interested in accounting services?
Take the next step and schedule a free consultation.
We offer free 30 minute consultations for new clients to discuss the services we offer and to get to know your business. Client service is our top priority and we want you to have the best experience possible. When scheduling, you can write down any questions you would like covered during our conversation.
Explore how we can work together
During the consultation, we can discuss how accounting services can work for your small business and empower your growth.
✧ Clean data
A clean-up engagement can get your books caught up to the present, even if you are months or years behind; monthly accounting support can ensure you stay compliant and proactively manage your business performance, with invaluable time savings and helpful support.
⎘ Analytics and reporting
You will receive reporting and performance insights at a frequency you choose. Whether you are more hands-on and want weekly reporting on specific financial metrics, or you prefer less frequent monthly check-ins, we will accommodate your business needs.
⚙︎ Integrations
You don't need to uproot your business systems and practices. We will review your current software services to see how they can be integrated into a comprehensive accounting platform, and look for any ways to streamline your books and transaction processing.
⌽ Digital first
Working with an organized, digital first accountant will level up your bookkeeping. We will identify the easiest solutions for maintaining your accounting support to ensure year-round compliance and readiness for tax time. No more drowning in paper or difficult file management systems!
✍︎ Clear communication
Accounting principles and financial statements don't have to be overwhelming. You'll receive plain English guidance and support as we analyze your results together, so you feel confident in understanding your business's financial picture. It won't take weeks to get assistance either; you will receive friendly, personable, and responsive service.
☕︎ Easy scheduling
If you have any questions or need general guidance and support, you can reach out via your preferred communication method (phone call, email) and book meetings directly. You can add other business partners to our meetings or communications, so we are all aligned and working together with the same foundation.
Get started
The calendar tool is available below for you to directly book an appointment. If the tool does not load for you on this page, you can also access it by clicking here.
Contact request
The information you provide will be used to contact you about requested content, products, or services.
Relationships vs. systems
Our approach to client service
Accounting or adjacent admin roles don't always have a reputation for being the most pleasant or customer friendly. There is a lack of emphasis for soft skills in the field and it impacts client service.I started my own business because I wanted to build a resource I would want to work with if I was a client. The people I enjoy spending time with the most in my life are kind and personable, dependable, listen without judgment, and show up when needed. It's the baseline and we should hold the people we work with to the same standards. Managing your finances is one of the most rewarding ways to find balance in your life, especially as a business owner or entrepreneur! A high level of service and care can empower you to feel confident and enjoy the freedom that comes with a well-managed business.Systems are imperative to a smooth and efficient operation for any type of organization. At the same time, a focus on systems should not come at the detriment of relationships. When a company has very strict systems and processes, without consideration of the end-user, they often have disappointing customer service. I'm sure you can think of a few examples!I spent a lot of time constructing processes that make the client relationship as easy and seamless as possible, and never at the expense of client service. Responsive and friendly communication are a priority here and you will notice the difference. I always aim to provide a positive, uplifting, and supportive experience for every small business or individual I serve, with the competency and rigor you would expect from a licensed accountant. If this resonates with you, I think we could be a great fit in working together for your accounting needs.I look forward to connecting with you and supporting your goals however I can.Tony
Founder, Lilac Financial PLLC
Acceptable Use Policy
Last updated April 24, 2026
Welcome to Lilac Financial PLLC, an Illinois professional limited liability company ("Company", "we", "our", "ours", "us"). We operate the website lilacfinancial.org (the "Site"), as well as any related marketing tools or informational products (collectively, the “Site Content”).This Acceptable Use Policy applies to you, whether personally or on behalf of an entity ("User", "you", "your", "yours"), concerning any and all access to and use of the Site and Site Content.By accessing the Site, you agree that you have read, understood, and agreed to be bound by all of these terms. If you do not agree with all of these terms, you are expressly prohibited from using the Site and must discontinue use immediately.
Professional services disclaimer
The information provided on this Site and within the Site Content is for general informational and marketing purposes only and does not constitute professional accounting, tax, or legal advice. Your use of the Site, or any communication with us via the Site, does not create an accountant-client relationship. You should not act or rely upon any information on this Site without seeking the advice of a competent professional.
Intellectual property ownership
Unless otherwise indicated, the Site and all Site Content—including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics—and the trademarks, service marks, and logos contained therein are owned or controlled by us or licensed to us. These are protected by copyright and trademark laws and various other intellectual property rights. No part of the Site or Site Content may be copied, reproduced, aggregated, republished, or otherwise exploited for any commercial purpose whatsoever without our express prior written permission.
Third-party links and tools
The Site contains links to third-party websites and integrated tools (such as scheduling software and client portals). We do not operate these tools, and we are not responsible for their availability, accuracy, or security. Your use of such tools is at your own risk and is subject to the terms and conditions of those third parties.
Use of the Site
When you use the Site, you warrant that you will comply with this Policy and with all applicable laws. You acknowledge that you may not:
Systematically retrieve data or content from the Site to create a collection, compilation, database, or directory. You may not use, reproduce, or leverage any Site Content to train any artificial intelligence (AI) or large language models (LLM) without our express prior written consent.
Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive information.
Make improper use of our Site, including our support services or submit false reports of abuse or misconduct.
Engage in any automated use of the Site, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Interfere with, disrupt, or create an undue burden on the Site.
Attempt to impersonate another user or person.
Delete the copyright or other proprietary rights notice from any Site Content.
Use the Site or Site Content for any revenue-generating endeavor or commercial enterprise (such as competing with us) without our written consent.
Upload or transmit viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use of the Site.
Use the Site or any information obtained from the Site to harass, abuse, or harm another person.
Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or “pcms").
Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, using or launching any unauthorized script or other software, or using any data mining, robots, or similar data gathering and extraction tools.
Knowingly providing false or defamatory information regarding us and/or the Site.
Use the Site in a manner inconsistent with any applicable laws or regulations, or in a manner that would cause us to violate our ethical obligations under state and federal laws.
Modifications
We may update this Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of the document. We encourage you to review this Policy frequently.
Consequences of breaching this policy
We reserve the right to suspend or terminate your access to the Site for any violation of this Policy. We may also notify law enforcement or issue legal proceedings when we believe there is a genuine risk to an individual, a threat to public safety, or theft/infringement of our intellectual property.
Contact us
For legal notices and formal communication, you can contact us via email at legal @ lilacfinancial.org. For general inquiries, you can contact us by using the contact form on our website lilacfinancial.org.
Privacy Policy
Last updated April 24, 2026
Welcome to Lilac Financial PLLC, an Illinois professional limited liability company ("Company", "we", "our", "ours", "us").This Privacy Policy applies to you, whether personally or on behalf of an entity ("you", "your", "yours"), and describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our Services. For the purposes of this policy, “Services” includes your use of our website and materials (“Site”), the booking and conduct of professional consultations, and the delivery of professional accounting and tax services.Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed.Information collected by us during the application for or rendering of our Services are also governed by our Privacy and Opt-Out Notice. Please reference this document for additional details on our privacy practices.If you have questions or comments about this Privacy Policy, wish to exercise your data privacy rights, or need to send us formal communication, you can contact us via email at legal @ lilacfinancial.org. For general inquiries, you can contact us by using the contact form on our website lilacfinancial.org.If you do not agree with our policies and practices, please do not use our Services.
Summary of key points
This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. For example, we process information you provide, such as identifiers (name, email), demographic data (date of birth, gender), and detailed financial records (tax returns, bank statements) specifically to ensure proper accounting treatment for your records. For Services provided to minors, we process personal information only with the verifiable consent of a parent or legal guardian.
Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions. We may process "sensitive" financial data when strictly necessary for our accounting services. We only do so with your affirmative consent or as otherwise permitted by applicable law, and do not use it for profiling or secondary purposes.
Do we collect any information from third parties? We may collect information from public databases, the IRS, third party tools/platforms, banks and financial institutions, and other outside sources to verify and update your records.
How do we process your information? We process your information to administer our Services, ensure accounting accuracy, personalize our communications with you, comply with legal obligations, and for security and fraud prevention. We may also process your information for other purposes with your affirmative consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. For example, we share data with trusted service providers to process payments and manage your account. We do not sell your personal information, nor do we share it for cross-context behavioral advertising.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. We encourage you to use the Services only within a secure environment. To protect your data, we maintain a Written Information Security Plan (WISP) that includes provisions for mandatory multi-factor authentication (MFA), encryption, and access controls.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information; you may have the right to access, correct, or delete your personal information, request a list of third parties who have received your data, or to limit the use of your sensitive financial data.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us via email at legal @ lilacfinancial.org, or using the contact form on our website: lilacfinancial.org. We will consider and act upon any request in accordance with applicable data protection laws.
Notice regarding tax return information
Our handling of "Tax Return Information" (any information furnished for, or in connection with, the preparation of a tax return) is strictly governed by Internal Revenue Code Section 7216 and professional ethics standards.
Scope: Unlike other data, we are prohibited by federal law from using or disclosing your Tax Return Information for any purpose other than tax preparation without your specific, informed written consent.
Priority of Terms: In the event of any conflict between this general Privacy Policy and the requirements of IRC §7216 or your signed Consent to Use/Disclose forms, the stricter legal requirements of IRC §7216 and your specific consent forms shall control.
Table of contents
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In short: We collect personal information that you provide to us to ensure Service delivery.We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.Personal information provided by you. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Identifiers and professional information: names, phone numbers, email addresses, mailing addresses, job titles, social security numbers, employer identification numbers, taxpayer identification numbers, driver's license or other government-issued ID numbers, and contact preferences. We collect this information for communication, identity verification, and tax preparation.
Protected classification characteristics: gender, age, and date of birth. We collect this information to verify your age and identity, as well as to provide personalized communications and greetings.
Commercial information and payment data: debit/credit card numbers, bank account information, billing addresses, or other payment instrument number and security code. We may collect this data to process your payment.
Financial records: Bank statements, vendor statements, tax returns, and other financial accounting support. We collect this information to ensure proper accounting treatment for your records.
Audio, electronic, sensory, or similar information: recorded video or audio from phone calls, video calls, or other telecommunications in which Services are rendered. We may collect this information for quality assurance, training, and to maintain an accurate record of instructions to ensure proper accounting treatment. You will be notified via a visual and/or verbal prompt when recordings take place. By participating in these communications, you provide your affirmative consent to such recordings. Additionally, third-party artificial intelligence (AI) tools may be used for real-time transcription, note-taking, and meeting summarization of video or audio from phone calls, video calls, or other telecommunications in which Services are rendered. Under our account terms with the corresponding AI tools, our meeting data, prompts, and AI-generated notes are kept confidential and are not used to train the AI tool’s public artificial intelligence models. By participating in these calls, you provide your affirmative consent to this processing.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.Sensitive information. With your affirmative consent or as otherwise permitted by applicable law, we process government Identifiers (including social security numbers, employer identification numbers or tax identification numbers, and driver's license or other government-issued ID numbers for identity verification and tax filing), sensitive financial data (such as tax returns, tax supporting schedules and documents, and accounting records), and protected classification characteristics (such as gender, age, and date of birth). We do not use this sensitive information for profiling or purposes outside of providing accounting Services you have requested. To protect your data, we maintain a Written Information Security Plan (WISP) that includes provisions for mandatory multi-factor authentication (MFA), encryption, and access controls.Payment processors. All payment data is handled by our third-party processors. We do not store your full payment instrument information on our servers. Your use of these payment features is subject to the respective processor’s policies and terms of use. The privacy policies for our primary processors can be found on their respective platforms or websites, and we will provide specific links to any processor upon your written request.
Information collected from other sources
In short: We may collect information from public databases, government agencies, third party tools/platforms, banks and financial institutions, and other outside sources. In order to enhance our ability to provide relevant Services to you, update our records, and ensure accounting accuracy, we may obtain information about you from these other sources. This information includes names, addresses, job titles, email addresses, phone numbers, financial records, and other data provided by a third-party to verify financial records and render Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short: We process your information to administer our Services, ensure accounting accuracy, communicate with you, comply with legal obligations, and for security and fraud prevention. We may also process your information for other purposes with your affirmative consent.We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To deliver and facilitate delivery of Services to the user. We may process your information to provide you with the requested service. For example, we process your financial records, such as tax returns and bank statements, specifically to ensure proper accounting treatment.
To send administrative information to you. We may process your information to send you details about our products and Services, personalized communications, changes to our terms and policies, account-related alerts, and other similar information.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
For security and fraud prevention. We monitor interactions with our Services to detect and prevent unauthorized access or fraudulent financial activity.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In short: We may share information in specific situations described in this section and/or with the following categories of trusted third parties to run our business. We do not sell your personal information, nor do we share it for cross-context behavioral advertising.Vendors, consultants, and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform Services for us or on our behalf and require access to such information to do that work.As our business is recently established, we have not disclosed personal information to third parties in the preceding 12 months for a business purpose; additionally, we have not sold or shared personal information for cross-context behavioral advertising in the preceding 12 months. We intend to share information with the following categories of service providers to fulfill our services:
Finance & Accounting Tools: we use accounting software to manage and process your financial records.
Payment Processors: we use third-party payment processors to securely process your payments.
Communication & Collaboration Tools: we use CRM software and electronic mail/portal applications to manage client communications and service requests.
We also may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. For tax data to be shared or transferred to a new company, the successor must be a "federally authorized practitioner" and obtain proper consent to use the tax data, in accordance with federal law.
Business Partners. We may share your information with our business partners to provide you with specific accounting or financial products you requested. All business partners are required to maintain data security and confidentiality standards at least as stringent as our own.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In short: We do not use non-essential cookies or other tracking technologies to collect and store your information.We do not use non-essential cookies or third-party tracking pixels on our website. We may use 'strictly necessary' local storage to maintain the security and basic functionality of the Services (e.g., keeping you logged in). Because these are essential for the Service you requested, they do not require an opt-out.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law. Specifically, we maintain most financial and accounting records for a minimum of seven (7) years to comply with federal and state tax statutes.We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than as required by federal, state, and local regulations.When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In short: We aim to protect your personal information through a system of organizational and technical security measures.We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. Detailed protocols regarding our use of multi-factor authentication and encryption are outlined in our Written Information Security Plan (WISP).
7. DO WE COLLECT INFORMATION FROM MINORS?
In short: We do not market to children under 18, and only collect their data through parental or legal guardian engagement.We do not knowingly solicit data from or market to children under 18 years of age, nor do we knowingly sell such personal information. For minors for whom we provide professional tax or accounting Services, all personal information is collected solely from the parent or legal guardian or with their express verifiable consent. If we learn that personal information has been collected from a minor without the involvement or consent of a parent or guardian, we will deactivate the account and promptly delete such data.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw it at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. However, please note:
Withdrawal does not affect the lawfulness of processing performed prior to the withdrawal, nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Because we process data to ensure proper accounting treatment, withdrawing consent for certain data may prevent us from providing our services to you.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our Services.If you have questions or comments about your privacy rights, you may contact us via email at legal @ lilacfinancial.org, or by using the contact form on our website: lilacfinancial.org.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
In short: We do not track your activity across third-party websites or use non-essential tracking technologies, so automated privacy signals typically do not apply to our Services.Global Privacy Control (GPC): We do not sell or share your personal information for cross-context behavioral advertising, nor do we use non-essential cookies or tracking pixels. Consequently, while our website is configured to respect Global Privacy Control (GPC) signals, these signals do not currently trigger any change in our data practices because no such tracking or sharing occurs by default.Do-Not-Track (DNT): While some browsers or operating systems offer a DNT feature, there is no uniform industry standard for how these signals are implemented. As such, we do not currently respond to DNT browser signals. If a standard for DNT is adopted in the future, we will update this Privacy Policy accordingly.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In short: If you are a resident of certain states or territories, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
Categories of personal information we collect
As our business is recently established, we have not collected any personal information in the preceding twelve (12) months. The table below shows the categories of personal information we intend to collect upon our launch. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section "WHAT INFORMATION DO WE COLLECT?".
Category
Examples
Collected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
YES
B. Protected classification characteristics under state or federal law
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
YES
C. Commercial information
Transaction information, purchase history, financial details, and payment information
YES
D. Biometric information
Fingerprints and voiceprints
YES (for authentication)
E. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
NO
F. Geolocation data
Device location
NO
G. Audio, electronic, sensory, or similar information
Images and audio, video or call recordings created in connection with our business activities
YES
H. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
YES
I. Education Information
Student records and directory information
NO
J. Inferences drawn from collected personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics for personalized communications. Inferences are not used for automated decision making.
YES
K. Sensitive personal information
Social Security Numbers, Tax IDs (EIN), account access credentials, and contents of private communications to deliver services
YES
We only collect sensitive personal information, as defined by applicable privacy laws or the purposes allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels,
Participation in customer surveys or contests, and
Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for as long as required by federal, state, and local regulations.Note on Biometric Information. We utilize third-party service providers that may allow for biometric authentication (e.g., Face ID, Touch ID). While our Services facilitate the capture of this information for secure access, we do not store your raw biometric data on our own servers. The processing and storage of such data are governed by your device's security settings and the third-party service provider's privacy policies.
Sources of personal information
Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?".
How we use and share personal information
Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?".We do not sell your personal information. We do not use third-party targeting cookies, marketing cookies, beacons, or pixels to share your data with advertisers. We may use your personal information for our own business purposes, such as internal research for service development, which is not considered "selling" under applicable law.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?".We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?".
Your rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data: please note that the right to request the deletion of your personal data is subject to limitations. We cannot delete records that we are legally required to maintain by federal or state law, including financial, accounting, and tax records (which are generally retained for a minimum of seven (7) years), or records necessary for fraud prevention or legal defense
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (profiling")
Right to request a third-party list
Right to appeal a decision regarding a request to exercise your privacy rights, within a time period specified by law
Right to Global Privacy Control (GPC)
In accordance with the Illinois Personal Information Protection Act (PIPA) and the FTC Safeguards Rule, we maintain reasonable security measures to protect your sensitive data, and we will notify you of any qualifying security breach as expediently as possible and without unreasonable delay.
How to exercise your rights
To exercise these rights, you can contact us via email at legal @ lilacfinancial.org, or by using the contact form on our website: lilacfinancial.org.Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We may update this Privacy Policy from time to time. The updated version will be indicated by an updated 'Last updated' date at the top of the document. For material changes, we will provide notice in accordance with the 'MODIFICATIONS TO TERMS AND POLICIES' section of our Legal Terms. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us via email at legal @ lilacfinancial.org, or by using the contact form on our website: lilacfinancial.org.